Academic research and its relevance to enterprise search success

Abstract

Martin White emphasises the relevance of academic research on the success of enterprise search projects. “Academic research may not provide definitive answers to very difficult issues but it can provide a vendor-independent framework for discussion and inspiration.” He emphasises valuable research that has significant implications for enterprise search success, introducing us to concepts like “information scent” along the way. If you have responsibility for search management in your organisation, Martin’s article is a must read.

Keywords: Research, Enterprise Search, Intranets, Information Retrieval