Intranets

Authors

  • Dion Lindsay

Abstract

UX for intranets:


Considerations of user experience have been part of intranet design since the beginning, though naturally it has played a bigger part since we moved on from intranets-as-mere-repositories-of-shared- stable-information.


Although the expression seems tautological (who wouldn’t design an intranet with the end-users’ experience in mind?), as usual there’s a lot more to it.


Firstly, doesn’t user experience just boil down to usability? Secondly, can we really design something as subjective as the experiences of the users of intranets? Thirdly, there are competing philosophies, primarily task-based design.

Keywords: User Experience, UX

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Published

2014-08-01